At Beautiful Ballroom Dance Academy, we value your satisfaction and want you to feel confident in your decision to join our courses. Our refund policy is designed to provide clarity and transparency while accommodating the specific terms for different offers. Please review the terms below based on the offer you purchased.

1. Refund Policies by Offer

We provide different refund policies for different offers or products. Please refer to the refund terms specific to the course or program you purchased.

A. 30-Day Money-Back Satisfaction Guarantee (e.g., "Step Into Elegance" Program)
Eligibility: If you are not satisfied with the course and have not completed more than 50% of the course content, you may request a full refund within 30 days of your purchase date.

How to Request a Refund:

Submit your refund request in writing to [email protected] within 30 days.
Include your full name, email used during registration, and the reason for your request (optional but helpful for improving our courses).

Exclusions:

Refunds will not be granted if more than 50% of the course content has been completed.

B. Other Courses or Offers

Refund policies for courses other than "Step Into Elegance" will vary. Please refer to the refund terms provided on the specific course's checkout page or offer terms.
Unless otherwise stated, these courses follow a "No Refund Policy" after access to course materials is granted due to the digital nature of the product.

C. Customized Offers (e.g., Private Coaching, Workshops, or Events)

Refund Terms: Refunds for customized offers (such as private coaching or one-on-one workshops) are determined on a case-by-case basis.

Cancellation Policy:

Rescheduling is allowed with at least 48 hours' notice.
No refunds are provided for missed sessions without prior notice.

2. General Terms

Processing Time: Approved refund requests will be processed within 10 business days.
Payment Gateway Fees: Please note that some payment processors may not refund transaction fees. In such cases, the refunded amount will exclude these fees.

3. How to Submit a Refund Request
To request a refund, follow these steps:

Email Us: Send your refund request to [email protected].

Provide Details:

Full name
Email address used at checkout
Course or program name
Order ID (if available)
Confirmation: You will receive an email confirming your refund request within 2 business days.

4. Changes to the Refund Policy

Beautiful Ballroom Dance Academy reserves the right to modify this refund policy at any time. Updates will apply only to purchases made after the new policy's effective date.

5. Frequently Asked Questions

Q: Can I request a refund if I don’t complete the course?

Yes, for offers with a money-back guarantee (like "Step Into Elegance"), but only if your request falls within the stated guarantee period and meets the eligibility criteria.

Q: What if I miss the refund period?

Refunds cannot be issued after the stated period or under terms outlined in the specific offer. We encourage you to reach out if you have concerns.

Q: Can I transfer my course to someone else?

Courses are non-transferable unless otherwise specified in the terms of the specific program.

Need help?

[email protected]

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